SIA "Gedvillo Services" (registration No. 40003968304, registered address: Klīveru 1-21, Riga, LV-1048, Latvia), hereinafter referred to as the Company, processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR), the Personal Data Processing Law of the Republic of Latvia, and other applicable legislation.
SIA "Gedvillo Services" strives to provide you with the best possible shopping experience across our online stores. Our goal is to clearly explain how and why we use your personal data. We collect information about you from various sources. Some of this information constitutes personal data that can be used to identify you, such as your first name, last name, email address, telephone number, or postal address.
This Privacy Policy applies to online stores and websites owned or operated by SIA "Gedvillo Services", including websites operating under the Company's brands. Information about our projects is available at sakurti.com.
When using our online stores to purchase goods or services, you can review this Privacy Policy to understand how your personal data is processed. Personal data necessary to fulfil your order is processed on the legal basis of contract performance and does not require separate consent.
SIA "Gedvillo Services" reserves the right to amend this Privacy Policy. The current version is published on the Company's respective websites. We recommend reviewing the Privacy Policy before making additional purchases.
This Privacy Policy explains how SIA "Gedvillo Services" processes your personal data when you use our online stores and services. It provides information about what data we collect, how we use it, and how we protect it. This Policy applies to personal data processing across all online stores and websites operated by the Company.
Collection and Use of Personal Data
SIA "Gedvillo Services" collects information about you to provide high-quality services and improve your shopping experience. We recognise our responsibility for processing personal data and maintaining its confidentiality. The Company collects personal data necessary for purchasing products, receiving services, or obtaining requested information. When placing an order, providing the personal data required to fulfil that order is mandatory, as the order cannot be processed or delivered without it.
Personal data is processed on the following legal bases established under Article 6(1) of the GDPR:
- Performance of a contract (Article 6(1)(b)) – accepting and processing orders, delivering products, and providing customer support.
- Compliance with legal obligations (Article 6(1)(c)) – fulfilling accounting, taxation, and other applicable legal requirements.
- Legitimate interests (Article 6(1)(f)) – ensuring website security, preventing fraud, and protecting the Company's legitimate interests while respecting your rights and interests.
- Consent (Article 6(1)(a)) – sending marketing communications and using analytics or advertising cookies that require your consent.
Collection of Information
You provide us with personal data (first name, last name, telephone number, email address, and delivery address for goods or services) when registering an account in our online stores, placing an order, contacting us by telephone, or sending an email. Personal data is retained only for as long as necessary to fulfil the relevant processing purpose or comply with applicable legal obligations.
You may choose whether you wish to receive information about our products, services, and special offers via SMS, postal mail, or email. Marketing communications are sent based on your consent or in other circumstances permitted by applicable legislation.
SIA "Gedvillo Services" uses cookies (small files stored in your device's browser) to ensure website functionality, remember your selected preferences, collect website traffic statistics, and improve the performance of our online stores.
The following categories of cookies may be used on our websites:
- Strictly necessary cookies – enable essential website functions, including shopping cart functionality, user authentication, and security. These cookies do not require separate consent.
- Functional cookies – help remember your selected preferences and improve website usability.
- Analytics cookies – collect information about website traffic and user behaviour to help improve website performance.
- Marketing cookies – may be used to measure advertising effectiveness and provide personalised advertising content.
Cookies that are not technically necessary for website functionality and require consent under applicable legislation are used only after obtaining your consent. You can change your cookie preferences or withdraw your consent through the cookie settings available on the respective website. You may also delete stored cookies through your browser settings.
SIA "Gedvillo Services" may collect your personal data when you use our online stores, place orders, contact customer support, submit reviews about products or services, or communicate with us by email.
Recipients of Personal Data
In circumstances permitted or required by law, SIA "Gedvillo Services" may disclose information to third parties. The Company may use aggregated information about website users that does not identify individuals to better understand how our online stores are used, analyse visitor behaviour, and improve website performance.
When paying for products and services offered through SIA "Gedvillo Services" online stores, we may, depending on the selected payment method, receive and process the following information: bank account number, bank name, telephone number, email address, and payment status information.
SIA "Gedvillo Services" shares personal data with third-party data processors (data centres, technical support providers, delivery service providers, and other service providers) only to the extent necessary to perform a specific task or provide a service. Data processors may not use your personal data for other purposes or disclose it to other parties without an appropriate legal basis. Data processors must protect your personal data in accordance with applicable legislation and the agreements concluded with SIA "Gedvillo Services".
Personal data may be disclosed to competent state and municipal authorities, law enforcement agencies, and supervisory authorities only when necessary and in accordance with procedures established by applicable legislation.
Personal Data Retention Periods
SIA "Gedvillo Services" retains your personal data only for as long as necessary to achieve the relevant processing purpose or comply with applicable legal obligations.
Order and accounting documents are retained in accordance with the retention periods established by the Accounting Law of the Republic of Latvia and other applicable legislation. The minimum retention period for ordinary accounting source documents is generally five years, unless a longer period is required for a particular category of documents.
User account data is retained while the account remains active and, after account closure, for as long as necessary to fulfil legal obligations or establish, exercise, or defend legal claims. Customer support correspondence is retained for as long as necessary to resolve the relevant matter and address potential legal claims.
Personal data processed on the basis of your consent is retained until you withdraw your consent or the relevant processing purpose has been fulfilled, unless another lawful basis justifies further retention.
After the applicable retention period expires, personal data is deleted or anonymised unless further retention is required by law or justified by another lawful basis.
Your Rights and Choices
Data protection legislation grants you certain rights regarding the processing of your personal data. If you have any questions or concerns about your privacy or the data protection measures implemented by SIA "Gedvillo Services", please contact us.
Every individual has the right to receive information about the processing of their personal data as provided by law and to object to such processing by submitting a written request, including electronically.
You have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija) if you believe that your personal data protection rights have been violated. You may also lodge a complaint with the competent data protection supervisory authority in the EU or EEA country of your habitual residence, place of work, or the location of the alleged infringement.
You have the right to unsubscribe from marketing communications by sending an email to [email protected] or using the unsubscribe link provided in our emails. Where your personal data is processed based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
You have the right to request that SIA "Gedvillo Services" delete your personal data or restrict its processing, object to the processing of your personal data, and request the correction of inaccurate information in accordance with the GDPR. These rights may be subject to limitations where the Company is legally required to retain certain data.
You have the right to request restrictions on the processing of your personal data. However, please note that restricting data processing may, in certain circumstances, affect our ability to provide you with services.
Responsibility for Personal Data Processing
The data controller responsible for processing your personal data is SIA "Gedvillo Services" (registration No. 40003968304, registered address: Klīveru 1-21, Riga, LV-1048, Latvia).
For any questions regarding the processing of personal data across the Company's online stores and websites, please contact us at our central email address: [email protected].
Additional information about the Company is available at sakurti.com.